Privacy Policy

/Privacy Policy
Privacy Policy 2019-01-09T16:13:31+00:00

This page describes the management of the personal data collected from users who browse this web site.
This policy is drafted in compliance with art. 13 of Legislative Decree n. 196/2003 – Personal Data Protection Code and articles 13-14 of EU Regulation 2016/679 and addressed to users who interact with the web services of TCSG, accessible electronically from the address:

that leads to the home page of the official site of TCSG

The policy is provided only for the site of TCSG and not for other websites accessed through links.
The policy is also based on Recommendation no. 2/2001 that the European authorities for the protection of personal data, gathered in the Group established by art. 29 of Directive no. 95/46/EC, adopted on 17 May 2001 to establish minimum requirements for collecting personal data online, and, in particular, the manner, timing and nature of the information that data controllers must provide users when they connect to web pages, regardless of the purpose of the link.

1. The Data Controller

Following consultation of this site, data relating to identified or identifiable persons may be processed.
The data controller is TCSG, with headquarters in Address – Italy.

2. The Data Processor

TCSG has been designated as data processor pursuant to Article 29 of the Personal Data Protection Code and Article 28 of EU Reg. 2016/679, as it is responsible for the technical maintenance of the site.

3. Place of data processing

Processing operations connected to the web services of this site take place at the above-mentioned offices of the Company and are carried out only by technical personnel in charge of the processing. If necessary, the data connected to the newsletter service can also be processed for training purposes by the resources of teh company that handles the technical maintenance of the site, which is TCSG(data processor under Article 29 of the Personal Data Protection Code and Article 28 of EU Reg. 2016/679), at the headquarters of the company itself.
No data from the web service are ever disclosed or disseminated.
Personal data provided by users who request information materials (mailing lists, newsletters, answers to questions, etc..) are used only to perform the requested service and are not disclosed to third parties.

4. Type of data processed

4.1 Browsing data

IT systems and software procedures that manage this site, while working, acquire some personal data that are transmitted as a matter of course in the use of Internet communication protocols.
This information is not collected to be associated with identified interested parties, but by their very nature could, through processing and association with data held by third parties, allow users to be identified.
Such data include IP addresses or user computer and terminal domain names, URI (Uniform Resource Identifier/Locator) addresses of the requested resources, the time of the request, the method used to submit the request to the server, the size of the answering file, the numerical code showing the status of the server answer (successful, error, etc.) and other parameters concerning the user’s operating system and IT environment.
Such data are used exclusively to obtain anonymous statistical information on site use and to check the correct operation of the site, and are deleted immediately after processing.
The data could be used to ascertain responsibility in the event of hypothetical and possible computer crimes against the site: without prejudice for this case, to date web contact data are stored for no longer than seven days.

4.2 Data voluntarily provided by the user

The discretionary, explicit and voluntary sending of e-mail messages to the addresses mentioned in this site, as well as the filling in and sending of specific forms, entails the acquisition of the sender’s address, which is necessary in order to satisfy any requests for services and/or information, and of all the personal data included in the communication.

Personal data shall be processed for the following purposes:

  1. Requests for information on the services provided and products/solutions marketed directly by TCSG;
  2. Reports of any kind, also sent through Contact Forms;
  3. Sending of information and/or personal data for the purpose of establishing a professional collaboration;
  4. Sending newsletters, if the user subscribed to the appropriate service;
  5. Subscription to the company newsletter (it should be noted that the newsletter does not deal with commercial and/or promotional content).

Specific summary information will be progressively reported or displayed in the website pages prepared for particular services on request.

4.2.1 Cookies

Cookies are small text files sent to and saved in your computer by the websites you visit. Cookies are saved in the file directory of your browser. The next time you visit the site, your browser shall read the cookie and resend the information to the web site or entity that originally created the cookie.To learn more about these technologies and their working, you can visit, for example, the site.

The session cookies used in this site avoid the use of other computer techniques that could potentially compromise the confidentiality of users’ browsing and cannot acquire the personal identification data of the user.

The retention times of the acquired data depend on the type of cookies. Session cookies expire when you close your browser. Persistent cookies, including Local Shared Objects (”Flash cookies”), have typical expiration dates ranging from two months up to a couple of years.

How to disable cookies (opt-out)
Most internet browsers are initially set to accept cookies automatically. This means that you have the option, at any time, to set your browser to accept all cookies, only some, or to refuse them, disabling their use by the sites. You can also normally set your browser preferences to notify you each time a cookie is stored on your computer. Finally, at the end of each browsing session, you can delete the cookies collected from your device’s hard drive. If you want to delete the cookies installed in your browser’s cookie folder, please note that each browser has different procedures for managing your settings.

You can find information on how to manage your cookies in your browser at the following addresses:

Google Chrome (
Mozilla Firefox (
Apple Safari (
Apple Safari for mobile devices (
Microsoft Windows Explorer (
Microsoft Windows Edge (

Additionally, it is possible to opt out of Google Analytics cookies in the following page:

Alternatively, you can only disable Google Analytics cookies by using the opt-out add-on provided by Google for the primary browsers.

To know more about cookies in general, visit the page or www.garanteprivacy/cookie.

Technical cookies for which consent is not required
The technical cookies for which consent is not required are:

a) Cookies relating to activities that are strictly necessary for the functioning of the site and the provision of the service: these are cookies designed to ensure normal navigation of the site.In most cases these are session cookies.
b) Functional cookies for optimization activities: these are cookies that allow the user to navigate the site according to the selected criteria (such as language, currency, the content of the shopping cart during online purchases) in order to make it possible to use the offered services and/or to improve them. In most cases, these are cookies with a maximum duration of 365 days.

Technical cookies do not require your consent, so they are installed automatically upon logging in to the site and are not used for any further purposes.

Third Party Services and Cookies
In the case of services provided by third parties, you may exercise your right to object to tracking by consulting the privacy policy of the third party, through the opt-out link if explicitly provided or by contacting the same directly.
Subject to the above, the Owner informs you that you can use Your Online Choices ( Through this service you can manage the tracking preferences of most advertising tools. The Owner therefore recommends that you use this resource in addition to the information provided herein.

Since the installation of Cookies and other tracking systems operated by third parties through the services used within this Site cannot be technically controlled by the Owner, any specific reference to Cookies and tracking systems installed by third parties is indicative. To obtain more comprehensive information thereon, please consult the privacy policy of any third party services.
Given the objective complexity of identifying cookie-based technologies and their very close integration with the operation of the web, you are invited to contact the Owner if you want to receive any further information about the use of cookies and about how the same are used – for example by third parties – through this site.

Cookie Policy of (

5. Monitoring, statistics and plugins

5.1 Use of Google Analytics

This site uses Google Analytics, a service provided by Google, Inc. 1600 Amphitheatre Parkway, Mountain View, California, 94043 USA, (hereinafter “Google”). Google Analytics uses so-called “cookies”, text files that are saved on your computer to make it possible to analyse how you use the website. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information to evaluate your use of the website, compiling reports on website traffic for website operators and providing other services relating to website traffic and internet usage.Google may also transmit this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Under no circumstances will Google associate your IP address with other data held by Google. You can prevent the installation of cookies by changing the settings on your browser, however, we point out that this may prevent you from using all the features of this website. By using this website, you agree to the processing of your personal data by Google in the manner and for the purposes set out above.You may at any time revoke your consent to the future collection and storage of your personal data. Our contacts for this purpose are listed in the colophon.
Alternatively, you can use the Google Analytics Deactivation Add-on (, if it is available for your browser.
Please note that this site uses Google Analytics with the extension _anonymizelp in the ga.js JavaScript library (and more recently ga(’set’, ‘anonymizeIp’, true) in the analytics.js library) and therefore an abbreviated version of the IP addresses is used to avoid direct personal identification.
To consult Google’s privacy policy regarding the Google Analytics service, please visit
To find out more about Google’s privacy policy, please visit
By using our website, you agree to the processing of your personal data by Google in the manner and for the purposes set out above.

6. Discretional provision of data

With the exception of the browsing data, the user is free to decide whether to provide any personal data in the request forms or for the purpose of receiving the newsletter, information material or other communications.
Any failure to provide such data shall entail the impossibility to obtain the requested items.

7. Processing methods

Personal data are processed with automated tools for the time strictly necessary to achieve the purposes for which they were collected.
Specific security measures are observed to prevent loss of data, illicit or incorrect use and unauthorized access.

8. Transfer of information abroad

The personal data provided, entered through this or other websites, may be transferred to other countries by us or our agents for the purpose of fulfilling contractual obligations and mandatory obligations of intra-group communication and / or franchising.

9. Rights of the data subjects

The data subjects have the right, at any time, to obtain confirmation of the existence or otherwise of such data and to know their content and origin, verify their accuracy or request their integration or updating, or rectification (pursuant to Article 7 of the Personal Data Protection Code and Articles. 15-22 EU Reg. 2016/679).
Pursuant to that same Article , data subjects shall have the right to request the erasure, anonymisation or interruption of data processing performed in violation of the law, and to object, in any case, for legitimate reasons, to their processing.

Requests must be made:

– by traditional paper mail to the address of TCSG
– by e-mail, to the address:

10. Legal framework

Notice for European users: this privacy policy was drafted in compliance with the obligations of articles 13 and 14 of EU Regulation 2016/679 and with the provisions of Directive 2002/58/EC, as updated by directive 2009/136/EC on Cookies. This Privacy Policy is valid only for this website.

11.For additional information, please contact the Data Controller: